Medford, 2025
Evelyn Goroza is a human factors engineerA human factors engineer studies how people actually use products and systems, then applies that to make them safer, clearer, and easier to use. and researcher based in Somerville, Massachusetts. She studies human-AI interaction: how people decide when to rely on an automated system, whether that reliance matches what the system actually deserves, and how to design for the difference.
The same question has followed her through every job, with more riding on it each time. At Joslin Diabetes Center she coordinated pivotal trials of automated insulin delivery systems, watching patients decide, hour by hour, how far to trust a machine dosing on their behalf. Her master’s thesis turned that question into measurement: a 189-person behavioral study and Use-in-Range, a new metric for reading whether reliance on automation is calibrated, presented at the CHI ’25 AutomationXP workshop. Along the way she co-designed an accessible robotics tool now used in special-education classrooms. Today, at Handshake AI, she evaluates how a frontier AI model learns professional creative software.
She holds an M.S. in Human Factors Engineering from Tufts University and a B.S. in Biology from Northeastern University. Away from research and design, she shoots 35mm film and draws vector illustrations.